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How to Update Your Payment Method

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WRITTEN BY FH.org Team

It’s easy to add a new payment method to your account and link it to a recurring donation, like your monthly child sponsorship. Simply log in to your personalized donation center.

Here are the steps and a how-to video for further help.

  1. Navigate to the “My Billing Info” page
  2. Select  “Add New Card or Bank Account”
  3. Follow the prompts and click save
  4. Scroll down to “My Giving History”
  5. Click “Edit Payment” and select the new payment method you just added


For a more detailed walk-through, watch the video below:

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If you need assistance, please contact us at donorhelp@fh.org or 866-307-3259.

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Gift Policy:
You may send small, flat paper-based items that can fit into a standard #10 size envelope, have a value of less than $5 dollars and weigh less than 4 ounces. We ask that you send small, flat items of this size because shipping is expensive and even small gift items can cause issues clearing customs.
You can send postcards or photographs, however, we ask that you visit here for more details about culturally appropriate guidelines for photos and other images. Please write the child’s ID # on the back of each item that you enclose with your letter to ensure that it reaches him/her.
 
Best gifts to send your sponsored child:
  • Paper dolls
  • Postcards
  • Pictures of yourself or family
  • Sports cards, individual cards (baseball, soccer, football)
  • Stickers (flat, paper-based, only a few at a time)
  • Paper-based simple bookmarks, stationery, drawing, or writing paper (single sheets)
  • Coloring pages (single sheets, not books)
  • Please do NOT send:
  • Monetary gifts
  • Liquids, candy, or food
  • Batteries or magnets
Please note, all items should be compliant with airline transport and safety regulations. Gifts that don’t meet the gift policy will be donated to a local Christian non-profit organization in Phoenix, Arizona, that works with low-income families. We will not be able to return them.