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SAFETY

Safeguarding Children and Adults We Serve

Our Commitment

Food for the Hungry (FH) believes that all people are made in the image of God and should be treated with respect, honored for their intrinsic value, and cared for in ways that glorify God. We envision all relationships restored, every person nurtured, and communities transformed. 

 

Unfortunately, abuse and the exploitation of vulnerable people, especially children, who participate in the programs of organizations like FH, is a very real and growing problem around the world. Stories of abuse are in news headlines every day. It is FH’s duty and responsibility to protect children, vulnerable communities, and our employees. 

FH holds a zero-tolerance policy and will not tolerate abuse and/or exploitation by employees or anyone conducting business on behalf of FH. FH is committed to instituting safeguarding measures through prevention, reporting, and response.

Safeguarding Policy

FH’s Safeguarding Policy was created from our commitment to biblical values and will ensure the promotion of human rights, specifically, protection from unintentional harm as well as deliberate abuse within FH and its partners. It is of utmost importance for us to take the steps necessary to prevent and respond to abuse.

Cambodia family

Reporting

Are you concerned that a child or adult participant in FH’s programs is at risk? Do you have a concern about an FH employee’s behavior? Do you have any other safeguarding concerns?

If you have safeguarding concerns related to the behavior of FH employees or about harm, neglect, and sexual exploitation/abuse of children or vulnerable groups in FH operations, you can:

  1. Visit FH’s confidential reporting web portal, EthicsPoint
  2. Call 1.888.222.1949 
  3. Call the country-specific numbers provided on the EthicsPoint page
  4. Send an email to safeguarding-claim@fh.org.

Please join Food for the Hungry staff in preventing and responding to any form of abuse.

Burundi family

Responding to Safeguarding Concerns

All reported concerns are evaluated and investigated according to FH policies. If inappropriate behavior is confirmed, consequences may include dismissal from FH and reporting the incident to law enforcement authorities. The immediate safety and long-term recovery is our priority for children and vulnerable people, and FH will provide support to survivors. 

Ethiopia women

Sponsorship and Child Protection

Children are among the vulnerable populations that FH is committed to protecting as part of our safeguarding policy. Please visit our child protection page for more information about engaging with your sponsored child and how FH approaches child protection for those in our sponsorship program and all of our communities.

Dominican_Republic child

You are about to embark on a new FH Donor Experience

If you are a Returning Donor  you may need to Create a New Account to access the new Donor Experience Center. Please use the same email address you used with your previous donations so that all your spending history will follow along with you.

If you are unable to find your previous account history please contact us at donorhelp@fh.org or 866-307-3259.

Gift Policy:
You may send small, flat paper-based items that can fit into a standard #10 size envelope, have a value of less than $5 dollars and weigh less than 4 ounces. We ask that you send small, flat items of this size because shipping is expensive and even small gift items can cause issues clearing customs.
You can send postcards or photographs, however, we ask that you visit here for more details about culturally appropriate guidelines for photos and other images. Please write the child’s ID # on the back of each item that you enclose with your letter to ensure that it reaches him/her.
 
Best gifts to send your sponsored child:
  • Paper dolls
  • Postcards
  • Pictures of yourself or family
  • Sports cards, individual cards (baseball, soccer, football)
  • Stickers (flat, paper-based, only a few at a time)
  • Paper-based simple bookmarks, stationery, drawing, or writing paper (single sheets)
  • Coloring pages (single sheets, not books)
  • Please do NOT send:
  • Monetary gifts
  • Liquids, candy, or food
  • Batteries or magnets
Please note, all items should be compliant with airline transport and safety regulations. Gifts that don’t meet the gift policy will be donated to a local Christian non-profit organization in Phoenix, Arizona, that works with low-income families. We will not be able to return them.