ACCOUNT MANAGEMENT FAQ
A: Once a donation has been submitted online, the email receipt will include a link to complete registration for your account. After completing the registration you will receive a email confirmation to set your password. If you have previously created an account or have previous donations and used your same email address you can use your login credentials previously created. Contact us if you need assistance.
A: Login to your account here. Click on the Explore button under the “My Donations” card. Once on the page, locate the recurring donation you wish to update. Click on “Edit payment”. You will be prompted to choose from your Saved Payment Methods and be shown a success message when the payment method was successfully changed.
A: Login to your account here. Click on the “My Account Settings” from the menu in the right hand corner of the page. Once on the profile page you can click the “Reset Password” or change your email address and click “Save”.
A: Login to your account here. Click on the Explore button under the “My Profile” card. Once on your profile page click on the pencil icon in the Contact Information header. Update your info. Click save when done.
A: Login to your account here. Click on the Explore button under the “My Billing Info” card. Choose which year you wish to download in the Giving History section. This will download a PDF of the receipt to your computer and you can save or print for your records.
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