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Sneak Peek! A Look at the New FH.org

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WRITTEN BY FH.org Team

The new FH.org has major improvements to navigation, your donation center, and the ways you can choose to give! We are very excited about the launch of the new FH.org because we believe these improvements will bring a better digital experience for you! We wanted you to have a first look at some of these enhancements.

An example of the new navigation!

Improved Navigation and E-commerce Experience

The improved navigation structure and content indexing will help make it easier for you to find exactly what you’re looking for. This improved experience makes it easier to understand all the ways you can give, as well as how your giving will make an impact. This clean, modern digital experience will help you do everything more efficiently! 

New Homepage, About Us, Blog & FAQs

You’ll notice other areas of improvement on our homepage, about us, blog and FAQ sections. These key pages tell the story of FH, so you can get to know us better and see how we can partner together in our mission to end poverty. In these pages, you’ll find stories of impact, answers to your most common questions, and you’ll be able to more quickly access the information you want to see.

A sample view of the new blog!

 

Easily Communicate with your Sponsored Child

Interact with your sponsored child or children by submitting letters online and viewing their profile page(s) for detailed information about your child.

Easily write a child you sponsor!

User-Friendly Donation Center

Another major improvement is your personalized portal and donation center. You can now engage with your giving more intuitively, more personally, and more effectively than ever before. Plus, you’ll see updates about the impact of your generosity.

An example of the new donor portal!

Get Excited for the new FH.org!

We hope you’ve enjoyed a sneak peek of the new FH.org. We are very excited about the launch and for you to fully experience all of these enhancements. 

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You are about to embark on a new FH Donor Experience

If you need assistance, please contact us at donorhelp@fh.org or 866-307-3259.

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Gift Policy:
You may send small, flat paper-based items that can fit into a standard #10 size envelope, have a value of less than $5 dollars and weigh less than 4 ounces. We ask that you send small, flat items of this size because shipping is expensive and even small gift items can cause issues clearing customs.

You can send postcards or photographs, however, we ask that you visit here for more details about culturally appropriate guidelines for photos and other images. Please write the child’s ID # on the back of each item that you enclose with your letter to ensure that it reaches him/her.
 
Best gifts to send your sponsored child:
  • Paper dolls
  • Postcards
  • Pictures of yourself or family
  • Sports cards, individual cards (baseball, soccer, football)
  • Stickers (flat, paper-based, only a few at a time)
  • Paper-based simple bookmarks, stationery, drawing, or writing paper (single sheets)
  • Coloring pages (single sheets, not books)

Please do NOT send:
  • Monetary gifts
  • Liquids, candy, or food
  • Batteries or magnets

Please note, all items should be compliant with airline transport and safety regulations. Gifts that don’t meet the gift policy will be donated to a local Christian non-profit organization in Phoenix, Arizona, that works with low-income families. We will not be able to return them.