answers to your questions
FAQs
Most Asked Questions
How is my sponsorship helping?
When will I see a new photo of my sponsored child?
How often will I receive mail from my sponsored child?
About Child Sponsorship
How is my sponsorship helping?
Does my sponsored child and their family receive my monthly gift directly?
Can I visit my sponsored child?
What’s different about sponsoring in a sensitive country?
When will I see a new photo of my sponsored child?
About Writing
How often will I receive mail from my sponsored child?
Can I write to my sponsored child online?
Where do I send my letter?
Can I send a gift to my sponsored child?
What topics should I write about to my sponsored child?
About Your Giving
How do I get my tax receipt?
Can my gift catalog gift go to my sponsored child?
How do I pause or cancel my recurring donation?
How do I update my payment method?
About Your Online Account
How do I log in to my online account?
Can I write to my sponsored child online?